Frequently Asked Questions

Click on the titles below to view the answers to the most frequently asked questions:

Your flight will be booked and confirmed by an exchange of contact by phone, sms or email, before the date and the appointment of the flight.
You’ll have no deposit to pay, payment is due at the time of the flight.
The gift ticket is due on or before receipt of the ticket mailed.

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  • Comment on this FAQ

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    The public passenger transport activity in a hot air balloon is under the direct control of the DGCA (Directorate General of Civil Aviation) which granted us an air transport certificate CTA .F SO050 July 18, 2011.

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    Welcome aboard ! Contact us a little before arrival in the Dordogne and we will arrange a flight for your disability or reduced mobility.

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    Each passenger is insured under the liability related to aircraft used. The risks are borne in amounts comparable to those required by the Warsaw Convention in terms of air passenger transport. Objects taken by passengers are not taken into account by our insurers or by your carrier.

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    A l’international, Marine Maroc peut s’appuyer sur un réseau de partenaires implantés dans tous les pays du monde.
    Toutes les opérations sont effectuées dans le respect de l’environnement et des différentes législations des pays de provenance ou de destination concernés.
    Grâce à ses équipes de spécialistes et à ses propres équipements de transport, Marine Maroc offre une gamme complète de solutions logistiques et une maitrise des coûts et des délais.

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    One hour flight, with a total time together of three hours.
    The preparation of the balloon is done in the presence of passengers.
    About 40 minutes are required before takeoff.  The path and conditions of the flight that follows are always a surprise.
    Upon landing, we will enjoy a drink together, or a breakfast for morning flights, and enjoy a moment of calm…
    The crew will then drive you back to our take-off site
    .

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    We have several take-off sites approved by the DGAC.
    We will meet directly at one of them; parking is free and guarded.
    The main site is located in the park of Castle Monrecour, close to Beynac. The others are between the gardens of Marqueyssac and the castle of Castelnaud
    .

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