Can I cancel/reschedule my booking?

Ballooning is totally dependent on the weather. The company, on the decision of its pilot, reserves the right to cancel a flight until the moment of take-off, and this because of bad weather conditions, unfavourable wind directions, or technical incident which could put in question the safety of the passengers or that of its pilot.

When a flight is cancelled due to our decision, for weather or safety reasons, the passenger can rebook for another date.